Frequently Asked Questions

XeopleRecruit works with Entire OnHire to help agencies manage both temp and permanent placements through two-way database syncing. It’s great for high-volume agencies. On its own, XeopleRecruit is designed for permanent and contract placements.

XeopleRecruit is built by the same team of experts who developed Entire OnHire, a software first built for the needs of high volume, high compliance placements in healthcare. Our team has over a decade of experience in this complex field that has informed the features of XeopleRecruit.

The implementation timeline for XeopleRecruit varies based on the size and complexity of your agency, but most agencies can expect a timeline of 4-8 weeks. Our team works closely with you to ensure a smooth transition and minimal disruption to your operations.

Implementing XeopleRecruit involves several key steps: initial consultation, data migration, system configuration, user training, and go-live support. Our dedicated implementation team will guide you through each step to ensure a seamless process.

Yes, XeopleRecruit has several integrations available, either as in-built features or as plug-ins. The most popular integrations are Entire OnHire for temp staffing and several job boards (e.g. Seek & Broadbean).

XeopleRecruit provides comprehensive technical support, including 24/7 online support, phone assistance during business hours, and a rich knowledge base with FAQs, guides, and tutorials to help you troubleshoot common issues.

Our support team is bound to tight SLA’s based upon the urgency of the issue. For critical issues, we offer expedited support to ensure that your operations are not disrupted. More information about our SLA’s can be provided throughout the discovery process.

Yes, each XeopleRecruit client is assigned a dedicated account manager who understands your business and can provide personalised assistance to address your specific needs.

XeopleRecruit offers a variety of training resources, including live webinars, on-demand video tutorials, user manuals, and hands-on training sessions to ensure that your team can effectively use our platform. Paid sessions are available for any training not covered in the aforementioned options.

Yes, we provide ongoing training opportunities, including webinars, refresher courses, and personalised training sessions to help your team stay up-to-date with the latest features and best practices.

We welcome feedback from our users and prioritise feature requests based on their impact and demand. Our development team is constantly building new features and enhancements to ensure that XeopleRecruit remains at the forefront of recruitment technology.